Automate mailroom workflows for improved collaboration
Employee collaboration is easier with automated workflows built out based on key data. Exception processing allows you to control who can view and share stored digital documents.
It’s time to address your mail
Leaders like you have been trying to remove, or at least reduce, paper-based information from business processes. But it’s impossible to remove paper from your workplace when paper-based mail keeps coming and continues to be a core part of your operational processes. Access to paper-based mail is an even bigger challenge when you have a distributed workforce that needs secure timely access to their mail regardless of their location.
Traditional mailrooms rely on manual systems and processes that are labor intensive and prone to human error. As organisations consider downsizing and/or optimising real estate space, they need to streamline operations and connect data across business silos. Iron Mountain can help.
Iron Mountain Digital Mailroom solution is a software as a service (SaaS) offering that enables you to enhance operational efficiency by digitising physical mail to provide secure access and retrieval for your employees, automating document-centric processes, and connecting your data across platforms.
Of labour is spent on mail sorting
(Source: Mailing Systems Technology magazine)
Of organisations report issues with getting the right information to the right person
(Source: AIIM report, Implementing a Digital Workforce)
Iron Mountain Digital Mailroom solution is as easy to set up as it is to use.
We take security seriously, that’s why 95% of the Fortune 1,000 companies trust Iron Mountain with their critical and sensitive records. We have been securing sensitive data for 70+ years and provide services across a wide range of industries in over 60 countries. You can rest easy knowing that your information is safe in our end-to-end solution - from picking up your rerouted paper mail in our secure trucks for digitisation at our scanning centers to auto-routing your mail to the intended recipient and disposing of your paper mail in the manner you request (securely storing, shredding, or returning mail to you).
Your digital documents are stored in Iron Mountain InSight®, an information management and content services platform, that leverages the National Institute of Standards and Technology (NIST) Cyber Security Framework (CSF) as our enterprise security framework. Iron Mountain InSight® complies with industry standards including but not limited to:
Iron Mountain Digital Mailroom solution enables you to:
Employee collaboration is easier with automated workflows built out based on key data. Exception processing allows you to control who can view and share stored digital documents.
Integration with existing business systems such as email, Salesforce, and Microsoft Office suite allows you to connect data across platforms and business silos, feed into downstream processes and drive efficiency in your organisation. You can even apply document retention rules to your documents through an available integration with Iron Mountain policy center solution.
利用铁山扫描专家、流程and infrastructure to convert your inbound physical mail to digital through our extensive network of imaging centers with an auditable chain of custody. Our 75+ global supercenters allow us to quickly scale and meet your specific location requirements.
Once your physical mail has been digitised, we can help you with disposition. Options include returning mail to you, storing mail in an Iron Mountain record center, or securely shredding mail.
Your digital documents are stored in Iron Mountain InSight®, an information management and content services platform that leverages the National Institute of Standards and Technology (NIST) Cyber Security Framework (CSF) as its enterprise security framework. Your electronic information will be encrypted at rest, and during transmission across a secure network with access restricted by encryption keys that you own and manage. Role-based permissions enable authorised users to access the information that they need 24/7.
Employee collaboration is easier with automated workflows built out based on key data. Exception processing allows you to control who can view and share stored digital documents.
As one of the most highly regulated industries, insurance and paperwork go hand in hand. Learn how a top US insurance provider handled the mix of physical and digital claims coming in and managed to improve process time and the customer experience, all while reducing cost.
For businesses, paper-based correspondence has always been predominant and reliable. Like clockwork, mail comes in and mail goes out. But all that incoming documentation needs timely and efficient distribution, acknowledgement, and action.
For businesses, paper-based correspondence has always been predominant and reliable. Like clockwork, mail comes in and mail goes out. But all that incoming documentation needs timely and efficient distribution, acknowledgement, and action.
Physical manual processes
The traditional mailroom is the entry point for large volumes of inbound physical mail that requires back-office operations to sort and distribute. This can result in:
Digitized mail and routing
Digital Mailrooms work through intelligent document processing (IDP), which includes:
Automated mail processing, metadata extraction, and workflows
Intelligent mailrooms offer all the benefits of a Digital Mailroom through a content services platform (CSP), which includes:
We’ve got your back with answers to some of our frequently asked financial services questions
Each user is assigned to a user group, and user groups combine with data security rules to ensure that mail is properly routed to the correct people. Iron Mountain’s Implementation team ensures that the proper roles and security are in place for your organisation to maintain data security and privacy.
Iron Mountain’s implementation team meets with your organisation to learn how you wish to handle mail: by department, floor, individual, etc.
Iron Mountain then sets up your users, user groups, and data security rules to ensure that the proper people have access to the mail. Many organisations also have an administrator who can update this hierarchy if, for example, you are out of office and need your mail temporarily rerouted.
You’re able to select from several disposition options for your physical mail:
Learn how an intelligent digital mailroom service allows you to easily and quickly search your digitised mail from one central, secure location while improving collaboration through approval workflow capabilities.
Protect your media and data at all times with an auditable chain of custody
Discover, migrate, and restore your data with this fully managed tape-to-cloud service
Pair our secure shredding services with document digitisation and see your efficiencies increase
学习智能数字邮件收发室服务allows you to easily and quickly search your digitised mail from one central, secure location while improving collaboration through approval workflow capabilities.
As one of the most highly regulated industries, insurance and paperwork go hand in hand. Learn how a top US insurance provider handled the mix of physical and digital claims coming in and managed to improve process time and the customer experience, all while reducing cost.
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